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Welcome to Changing the Conversation! We discuss critical and timely topics focused on equity, homelessness, substance use, mental health, and trauma. Our hosts interview health and human service experts, researchers, and advocates. Conversations explore how we can adapt our systems to the rapidly changing landscape of social services.

Apr 16, 2018

Nayenday Thurman, Chief Operating Officer at the Center for Social Innovation, and host Jeff Olivet discuss organizational benefits to hiring people with lived experience and share strategies for hiring, supervising, and retaining. This episode is 4th in a four-part series on “Recovery at Work.” Visit

Apr 2, 2018

Kim Noerager of the Center for Social Innovation talks with host Jeff Olivet about the benefits and challenges of being open in professional settings about her recovery journey. This episode is 3rd in a four-part series on “Recovery at Work.” Visit and follow us on Twitter, Facebook, and LinkedIn for...

Mar 19, 2018

Host Jeff Olivet and Steven Samra of the Center for Social Innovation talk about why the voices of people with lived experiences are necessary in human service programs. Steven also shares what employment has meant to his recovery journey and what has helped him be successful. This episode is second in a 4-part series...

Mar 5, 2018

Why hire people with lived experiences? Host Jeff Olivet talks with Cheryl Gagne of the Center for Social Innovation about the value people with lived experience bring to human service work and recruitment and retention strategies. This is first in a 4 part series on "Recovery at Work." Visit and follow us...