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Welcome to Changing the Conversation! We discuss critical and timely topics focused on homelessness, substance use, mental health, and trauma. Our hosts interview health and human service experts, researchers, and advocates. Conversations explore how we can adapt our systems to the rapidly changing landscape of social services.

Jul 9, 2018

Host Jeff Olivet sits down with James Kowalsky of the Midwest Harm Reduction Institute, Heartland Alliance in Chicago, to discuss harm reduction as a practice that can be used in almost every situation and with everyone. 

And from our listeners, Jeff discusses what front desk staff can do who work at hotels and might be...

Jun 25, 2018

Host Jeff Olivet visits Boston Health Care for the Homeless Program where they are working to prevent drug overdose and support treatment and recovery. His honest conversations with a person in treatment and a nurse and doctor bring to light some of the real, day-to-day issues of the opioid epidemic.


Jun 11, 2018

Guest host Kristen Paquette and Katie Volk of the Center for Social Innovation discuss Journey, a new resource for pregnant and parenting women who have questions or concerns about opioid and other substance use.  Visit and follow us on Twitter, Facebook, and LinkedIn for more resources to grow your...

May 29, 2018

Guest host Kristen Paquette, Rebecca Zwicker, and Cheryl Gagne discuss how peer recovery coaches make an impact. They also address the evolving professional landscape for peer support roles, including job descriptions, training, and certifications.

Rebecca Zwicker is a peer recovery coach with Family Continuity Program...

May 14, 2018

Host Jeff Olivet addresses employment for homeless people with Melissa Young from Heartland Alliance. They discuss the need for quality jobs and career pathways as well as integration of homeless and workforce systems. Visit and follow us on Twitter, Facebook, and LinkedIn for more resources to grow your...